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FAQ

Refund & Returns
  • All items sold are non-refundable and non-exchangeable unless for the following reasons:
    Items are damaged upon delivery.
  • All sales items, seconds are non-refundable and non-exchangeable strictly.
  • If an exchange were to be done, we would not cover any form of shipments fee back to us.
  • If a refund is valid, we would refund the amount, however excluding shipping.
  • All refunds and exchange will only be valid, 7 days upon delivery of item for all orders.
  • Items returned must be brand new, unused, including all packaging, tags and free gifts.

Wrong Address Information

  • Any error on the order information sent in before shipment can still be corrected. Kindly inform us to make the necessary changes.
  • We regret to inform you that if the package had been shipped, no further changes can be made.
  • Kindly double check your address before checking out to enjoy a smooth shopping process.