FAQ
Refund & Returns
- All items sold are non-refundable and non-exchangeable unless for the following reasons:
Items are damaged upon delivery. - All sales items, seconds are non-refundable and non-exchangeable strictly.
- If an exchange were to be done, we would not cover any form of shipments fee back to us.
- If a refund is valid, we would refund the amount, however excluding shipping.
- All refunds and exchange will only be valid, 7 days upon delivery of item for all orders.
- Items returned must be brand new, unused, including all packaging, tags and free gifts.
Wrong Address Information
- Any error on the order information sent in before shipment can still be corrected. Kindly inform us to make the necessary changes.
- We regret to inform you that if the package had been shipped, no further changes can be made.
- Kindly double check your address before checking out to enjoy a smooth shopping process.